When is the best time to tweet or update Facebook?

Sometimes is isn’t just about what you say, it is about WHEN you say it.

Here is a neat infographic summarizing some learnings by Dan Zarrella about the science of timing social media content.

Some of the things that stood out for me is that the majority of people that might be on one of the networks is in the two times zones on the eastern part of the country. So much for catering to the left coast and all those Cali-tweeters!

The other thing that might be worth noting is that morning posts don’t tend to do well in general. If you are planning to schedule content out, it is probably best to start with evenings and weekends…

best time to tweet

Thoughts on timing? Please leave a comment below.

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How to Unlock Your iPhone 4, 4S or 5 on AT&T Wireless and Erase All Data from the iPhone

Seems like a bunch of people are upgrading this Christmas to the new iPhone 5.  That means prepping your older iPhone 4 or 4S for sale on eBay or somewhere else.  If you’re selling on eBay, the value of the phone is greater if you offer it unlocked.  International buyers look specifically for phones that are unlocked so they can use it on various carriers overseas.

How To Unlock Your iPhone 4 or iPhone 4S on AT&T Wireless

So here is a snippet of my own live chat with AT&T Wireless customer service to unlock a recent iPhone 4 which I sold.   You can go into a store, Apple store or call customer service, but for me, Live Chat is usually just as efficient and you don’t have to move from your desk one bit.  Hope this transcript to unlock your iPhone on AT&T helps:

Your estimated wait time is less than 1 minute.

Please note: Protecting your personal information is one of our highest priorities; hence, you will be required to provide account related information to ensure whom we are working with. Data encryption is also enabled to protect your personal information during this chat session. For more information please go to http://www.wireless.att.com/privacy/ or http://www.att.com/privacy/. Please wait for a site operator to respond.

You are now connected with ‘Alli’.

You: Hello Alli

Alli: My name is Alli. Before we begin, can I confirm the wireless number that we will be working with is 973######?

You: yes, that’s correct

Alli: Thank you
How can I help you today?

You: I am writing to unlock my iPhone 4. I just upgraded to a 4S and want my 4 for international travel

Alli: I would be happy to help you with that. Can I have the IMEI with no spaces, you can get that from going to Settings, General, About please?

You: 012338#########

Alli: Thank you, it will be just one moment while I research your device eligibility.

You: Thank you

Alli: Your welcome. I went ahead and filed the unlock request for this phone. Can I send the email of the unlock information to the one provided in the pre-chat?

You: yes – thank you for your assistance!

Alli: Your welcome. The unlock request has been processed, this can take up to 72 hours to complete. You will receive an email with the unlock information and instructions. You must sync to iTunes and perform a backup/restore to complete the unlock process. This process can take several hours to complete.

Did you have any other questions for me today?

You: Nope, that’s all!

Alli: Have a great day. If you need additional assistance specific to your device, you can view our website at http://www.att.com/biztech. We welcome your feedback; please take a moment to complete our Customer Satisfaction Survey by clicking the Close button to the right of the chat window (just above the AT&T logo). Thank you for your business and have a pleasant day.

And thats it!  After that I got the email from AT&T with final instructions.  Voila.  Done.

If you haven’t reset you phone and erased all the personal data on your iPhone, here are instructions on how to do that without iTunes:

  1. Tap on your Settings app
  2. Select ‘General
  3. Scroll to the bottom and then select ‘Reset
  4. The option that you want to select in order to erase everything on the phone (make sure you sync and save anything you want to keep before doing this!) ‘Erase All Content and Settings
  5. You will be asked to confirm that you want to delete all data, media files & erase all settings back to factory settings.  Remember this cannot be undone.  No magic elf will be able to bring back your contacts, email, etc if you haven’t synced it yet.  READ:This cannot be undone. There will be a big red button you can finally select: ‘Erase iPhone


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Gorgeous LCD Displays That Won’t Set You Back

It is always entertaining to watch a movie from the 90’s and see those large, bulky cathode ray tube monitors weighing down desks throughout different scenes. While the CRT was once the most common form of computer display unit that brought us into the modern age of high-definition display, they have since become an irrelevant memory of the past.


English: A flat panel LCD computer monitor

Flat panel LCD computer monitor (Photo: Wikipedia)


Most people now depend on sleek, flat-screen monitors to deliver the visual output of their desktop computer. These new displays provide crystal-clear pictures through a glare free high-resolution display that some people prefer over their television. However, high quality generally means high price. So how can you find a high-performance monitor at an affordable price? The answer lies within LCD monitors.

LCD Monitors Vs. CRT Monitors

While CRT monitors are still being used, they are quickly getting replaced by lighter, more efficient LCD flat panel monitors. However, people who have yet to make the change might be curious as to what sets a LCD monitor apart from a CRT monitor. Below are a few of the most notable differences:

  • Size – CRT monitors are notably large and bulky while LCDs are sleek and flat making them more versatile for transport.
  • Weight – LCD monitors utilize advanced components that are smaller and more efficient. As a result, they weigh much less than the heavier, outdated technology of the CRT.
  • Picture Quality - Most LCD monitors exhibit crystal clear high-resolution viewing offered in high-definition. As such, the picture quality of a LCD is drastically better than on a traditional CRT that does not contain the same technology.

What Makes LCD A Good Choice

LCD monitors hold the middle-man position in the modern computer display industry. They are heads and shoulders above the now ancient CRT monitor, but not as new as the recently released LED technology. Due to this fact, they provide the best of both worlds: a high quality display at a price that is generally affordable since they are no longer the latest technology.

How To Find LCD Monitors Inexpensively

The Internet is a great resource for finding value on your next LCD monitor purchase. Whether you opt for wide-screen LCD Dell monitors or a small high-definition display, there are plenty of online resources that you can use to compare prices and different sales promotions to find the best price.

 A LCD monitor is the most practical way for you to get a high performance monitor without having to break the bank. While they might not be as high-end as some of the newly released LED monitors, they are comparable in performance and cost drastically less, particularly when considering the above options in finding one inexpensively.

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Making Sense of Google Apps On An iPhone

If you are an iPhone user but you also love Google’s services then there are plenty of applications designed to help you get access to them on your Apple device.  Whether you have an iPhone 4S, iPhone 4, iPhone 3GS, or 3G, you have access to the world of Google Apps right at the touch of your fingertips.


Here are 10 of the best iPhone apps which help you make better sense of Google apps.



With over 90 million users the Google+ social networking platform is one of the fastest growing around. Its intuitive use of Circles to group people together and help share content appropriately is now available for iPhone in a dedicated app.  Google Hangout video chatting is the killer app here.



The world`s most popular video streaming site is a backbone of the iPhone and since Apple does not support Flash you will need this native app to watch the latest clip of a cat falling off a chair.


Google Earth

A full 3D overview of the planet earth is accessible thanks to this excellent application, allowing you to get a satellite’s eye view of the world and even check out its topography up close and personal with intuitive touch screen controls.


Google Translate

This app will help you out if you are trying to jump through some linguistic hoops when communicating with a foreign client or travelling abroad. The translation tools are always improving so accuracy is on the rise.



If you are intimately familiar with the Gmail interface from your PC or laptop and you want the same experience on your iPhone then this app will come up with the goods. It is simple to use and it even lets you find any email linked with your address from any folder.



If Blogger is your publishing platform of choice then you may not realise that it is part of the Google family. The official app makes it easy to push your latest updates online even if you are out and about with only your iPhone for company.


Google Voice

Google’s VoIP and SMS service is popular thanks to its ability to let you make free calls to other users over a network connection and even get cheap rates to international numbers. It will double up as a top alternative to traditional mobile voice calls.


Google Maps

For location-based functionality there are few better apps than Google Maps. As well as helping you navigate from one point to another, it also makes it very easy to find out about services and amenities which are in your local area, even if you are not familiar with wherever you happen to be.


Google Docs

Although there is no native iPhone app which supports this service you can point your phone`s browser at docs.google.com in order to access any files you may have stored on this system.



This is an app which lets you check up on the current location of your friends and family so that you can find out where they want to meet up and even broadcast your whereabouts. This is one of the many free gifts which Google gives out to iPhone users.


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10 Tips for Twitter Awesomeness

Every once in awhile I get together with a bunch of friends where I get asked about the secret sauce of social media domination.

But the truth is, there’s no real secret sauce other than you really need to treat twitter less like a vending machine for attention and more like a venue for finding more people to talk to about the things you love.

I have a primer presentation that I give to clients called The 5 C’s of Social Media Engagement which tries to present a formal framework for social media activities to pursue.  But if you really just get some basics down, you’ll be on your way to some Twitter Awesomeness.

So here’s a bunch of tips I recently shared when asked what they should be doing on Twitter.  Take a look. . .


10 Twitter Tips for Social Media Awesomeness


Here’s this month’s 10 TIPS FOR TWITTER AWESOMENESS: (more…)

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The M(oblie) Generation & The iPad Dad

It used to be that you went to with your black and white marbled composition notebooks.

Then loose-leaf binders — those Trapper Keepers were the best!

These days it’s quite different, even for the littlest ones in our grade schools. . .

This month, I was interviewed as an iPad Dad for Forbes Magazine — they were looking to uncover what’s happening in our schoolhouses across the country.  Originally, I thought I was at the forefront with my kids.  But in reality, our kids aren’t as much of an outlier as I initially thought.

At this point, the iPad has taken the first steps for tablets in becoming the notebook killer in our schools.

According to Forbes, over 2,300 schools have brought in the iPad to the classroom.  And in fact, over 600 schools have set-up a 1:1 ratio in classes.

The iPad is inspiring the sort of learning and creativity in Jahng’s kids that Heathkits, crystal radios and, let’s be frank, PCs, did for generations past.

Here’s the article that come out in Forbes:

Education no longer is just about the content, but also about the medium.  That impacts creation, curation and consumption all together.

It’s refreshing to see our schools embracing the need to look at the curriculum from such a different approach.  The final trajectory promises to certainly be quite different for this M(obile) Generation.

What do you think about all this tech in the classroom?  Good for the kids? Bad? Share a comment below.

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