Personal Technology Tips in Plain English
How to Cancel eMusic.com Free Trial Subscription
eMusic is a great alternative to iTunes in that it offers much of the same catalog of songs (over 2 million songs), works with your iPod, but costs much less – about 33 cents/song vs a buck at itunes.com.
eMusic even offers a free trial where you can download any 25 free songs to get started. If you paid for 25 song downloads at iTunes, this would means it’s worth $25 to you for the free trial offer.
In anycase, for whatever reason you may want to cancel the free trial at eMusic. Here’s how to cancel your eMusic account . . .
HOW TO CANCEL YOUR eMUSIC.COM ACCOUNT
- Log into your eMusic account (“login link” is at the top right corner)
- Next, click on the YOUR ACCOUNT link at the top of the page
- Click on “CHANGE ACCOUNT STATUS” under the Subscription section on the left side list of options
- Now just choose the reason for cancellation and submit the request

- Before they let you go, they offer you a final promo that allows you to get 15 songs/month for $6 which is only 40 CENTS/SONG – I highly recommend that you try this plan if you are the type of person that buys music often. If you buy just 6 songs a month on iTunes, this is a great plan to have — it’s like getting 9 free songs/month!

-
Just click on “NO THANKS, just cancel my account” and you’re done!
It’s clearly one of the free trial promos that is really hassle free. They don’t trap you, con-you into staying. If you want to cancel eMusic, there’s an easy way to do it, and they give a straight-forward last-chance promo for those that don’t want to commit to a music service.
. They don’t trap you, con-you into staying. If you want to cancel eMusic, there’s an easy way to do it, and they give a straight-forward last-chance promo for those that don’t want to commit to a music service.. They don’t trap you, con-you into staying. If you want to cancel eMusic, there’s an easy way to do it, and they give a straight-forward last-chance promo for those that don’t want to commit to a music service.
Link to this page
October 15, 2007 - 7:39 pm
Please contact me with the phone number of a person that I can speak to directly concerning the charges on my account. There is a developmentally delayed adult child that has been receiving ring tones. Please discontinue these services and contact me asap.
971-*******
Polly *****
[edited to remove personally identifiable information]
October 16, 2007 - 8:20 am
Polly,
I don’t think eMusic is the source of rings tones sent to your cell phone nor email since eMusic does not sell ringtones to the best of my knowledge.
However, to answer your request for contact with eMusic, the eMusic site prefers communication via email not telephone telling by the fact that a customer service tel # is not published anywhere on the site as far as I can see. Very frustrating, I know.
But here’s a suggestion — you may want to take it up with their media contacts listed on the site, which have direct dials to emusic staff. While these may be contacts in a PR agency on eMusic’s behalf, they should have contact with people within the company directly themselves.
Good luck.
Cathy Halgas Nevins
eMusic
212-201-9201 or cnevins@emusic.com
Denise Yantin
eMusic
212-300-2885 or dyantin@emusic.com
October 29, 2007 - 12:26 pm
i would like to cancel my account with you. i no longer want your services. thank you.
October 31, 2007 - 9:31 am
Camisha,
Thanks for reading essistme.com – but we do not work for emusic.com. Just follow the directions in the article above to cancel your emusic account.
January 22, 2008 - 12:37 pm
I do not have an emusic account so why is my bank drafting monies to pay this account, and to whom do I address this issue for reiembersement?
January 22, 2008 - 1:00 pm
Tim,
Sorry to hear you’re having trouble with eMusic. I’d suggest calling or emailing the 2 contacts above at eMusic directly to see if they can help you out.
You’d probably be best also to immediately notify your credit card company of the unauthorized charges.
February 1, 2008 - 3:04 pm
you people are a big rip off. and you will be hearing from my bank.
February 1, 2008 - 8:15 pm
Bonnie — Sorry to hear your anger at eMusic.
BUT, essistme.com is NOT emusic.com!
I am simply trying to help users (perhaps like you) who want to cancel by showing them exactly how they are to do it in this blog post…
March 20, 2008 - 4:13 pm
I don’t know who you people think you are but I don’t even have an account through you. But it’s alright because my bank is doing an investigation and from the looks of all the other emails mine won’t be the only one. If this is your way of getting business your just loosing more because of your dishonesty. I would have signed up other hadn’t it been for this.
March 20, 2008 - 4:21 pm
And another thing. Don’t sit there and email back saying your sorry like you really care because these emails were from January and February and your still ripping people off. It’s March and you ripped me off, so it you really care you’ll quit stealing peoples money because it’s illegal.
March 20, 2008 - 7:09 pm
Please read comments #3, 5, 7 & 9 above. All of them are trying to point out the fact that THIS WEBSITE, http://www.essistme.com, is NOT emusic.com.
I am an independent blogger, not the company emusic.com. {Perhaps you should read the ABOUT page for more}.
While I hear your anger, there’s nothing I can personally do about it.
But I do suggest that you go and log into the emusic.com account and follow the instructions above to cancel the subscription immediately to avoid any further charges.
The previous charges is another issue that you are obviously taking up with your bank.
May 9, 2008 - 3:34 pm
please cancel me from your program. please last 4 number on my card is 4816
May 10, 2008 - 9:16 pm
NEFERTARI — Sorry, but as I’ve repeated several times above, this site is not owned or operated by eMusic. Thus I cannot cancel your eMusic account.
I suggest you try to read and follow the directions in the above blog post or contact eMusic directly.
Good luck!
June 10, 2008 - 12:44 pm
Growgh! I subscriped to this Lloyds TSB 35 songs free trial for students… unfortunately I downloaded 36 instead of 35 songs and those ******* charged £87 from my account for an annual subscription. Of course I don’t want it so I’d like to cancel it but am I gonna get any money back? Really hope I can there is at least a way of paying for this month and they return me the rest of my money!:((( anyone with a similar experience?
thanks
June 30, 2008 - 11:27 am
Thanks for all the offers. I may try later.
July 15, 2008 - 10:06 am
Emusic charged me an unexpected annual bill, which would have left me without groceries for the next week. Thanks to your site and the Communications Director numbers you published, I was able to call them directly and have the charges reversed.
They were very courteous and efficient in handling my case.
Here is a better number 212.
300.2862. This is their operator. She did not say Emusic when she answered the phone, just her name. Ask for customer service.
July 15, 2008 - 10:16 am
TIMBO! Thanks for sharing your experience with us.
So at least one CONFIRMED telephone number that works is:
212-300-2862
While I personally like eMusic.com and their affordable pricing, not every music service is for every person.
So hopefully other people who check out the free trial and download their free 50 songs (which is literally worth $49.50 if you think about purchasing 50 songs off itunes.com) but don’t want to continue, this is a helpful avenue.
April 20, 2009 - 11:14 pm
Hi. I cannot get into the emusic site anymore- I get a Timeout Page Load (?)
I have been trying for a month now. A tech at emusic suggested I contact my internet provider- at&t and I get the same Timeout page when I google them…. All this happened when I changed internet providers from a local one to at&t.
Any help would be welcomed! thanks, diana
December 28, 2009 - 12:53 pm
PLEASE HELP ME PASS THIS NUMBER TO ALL IN NEED!!!!
I was having the same problem and thank God I came across this number
1866 240 9271
I was finally able to cancel!!! please pass this number along
February 25, 2010 - 8:02 pm
emusic is a big rip off i tried to cancel my account an they wanted me to put in my card # so they could take my money