How To Cancel Vonage Phone Service

Over the years, I’ve had various Vonage Voice Over IP (VoIP) telephone lines for different business ventures. I’ve ported numbers from landlines to the Vonage account. Vonage service has been a good alternative to the phone company.

However, now, it is time to let them go. Other alternatives like do the same thing for less and even offer neat features like iPhone apps where I can make and receive calls right on my iPhone 4.

So today, I went to and tried to disconnect my service. Lo and behold! You can’t do it online — you have to call into their customer service department and speak with a live agent to cancel the service. Of course, you know why, right? Because they want to pass you along to their “retention department” and pitch you on staying a customer longer.

The specific number to call in order to cancel service is buried within their FAQ’s.

Here’s the Vonage Cancel Service Telephone Number: +1-866-243-4357

Be warned though that there are certain terms where you might be charged a disconnection fee. How crazy is that? That’s like a gym membership termination fee. You have to PAY to stop doing business with them.

This specific line was with Vonage for over 6 years.  They hate to see me go, and offered me an extra 1 month’s free service to think it over.

When you do a quick comparison, it’s a very easy decision.  Check out this chart comparing, Vonage, Time Warner, and Cablevision VoiP telephone services . . .

I’m heading over to where I can get more features than Vonage for 10 bucks a month.

ESSISTME.COM READERS: Use coupon code “tenoff” for 10% off services

QUESTION: WHAT TELEPHONE SERVICE ARE YOU USING? Would you share your experience with a comment below? Thanks!

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Commonly the "go-to" guy amongst his circle of friends and associates for everyday e-life problems or sharing the latest "things you'd glad to find out about," Kenny Jahng provides simple answers & entries in plain english here at Kendrick Jahng is founder of Big Click Syndicate LLC, providing online marketing consulting & coaching to SMB (small-to-medium sized businesses) as well as operating several online digital properties. Kenny's marketing blog, "Online Marketing Brain Dump," can be found on at

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