Samsung Blackjack Tip: Secret OEM Tech Support Telephone Number
Today I encountered an issue with my Samsung Blackjack. I was not able to sync with my laptop’s Outlook data. It gave me all kinds of trouble.
I tried to reinstall Microsoft Active Sync using the CD that came with the Samsung Blackjack when I bought from Cingular months ago. It had problems installing and failed each time. So since I already uninstalled Active Sync on my laptop I tried to reinstall Active Sync 4.5 from the web. Still no luck.
Next I called 1-866-CINGULAR which is now AT&T Wireless. And their clumsy representatives made me go through hoops to get to tier 2 tech support — only to be told they will transfer me to Samsung directly. After which I had to go through another qualifying round of troubleshooting.
I finally go to Tier 2 Tech Support at Samsung for the Samsung Blackjack. They gave me some instructions and told me to call back after going through the protocol. So now, I have the direct telephone number to bypass the 45+ minutes of chardes I just went through with the useless gatekeepers at AT&T Wireless and Samsung general support.
Here’s the Tier 2 Tech Support Telephone Number at Samsung directly for the Samsung Blackjack i607:
I hope you never have to use this number, but it’s worth bookmarking just in case!